Categories
In 2024, we will honour outstanding excellence in the following nine categories: Best Employer, Business of the Year, Environmental Initiative, Excellence in Equity, Innovation, Non-Profit of the Year, Service Excellence (1-10 Employees), Service Excellence (11+ Employees), and Young Entrepreneur. Join us in showing our respect and appreciation for the local businesses that make North Vancouver an amazing place to live, work, and play.
Note: In order for a licensed business or non-profit to be eligible for a nomination in any of the categories, they must have been in operation for a minimum of 18 months in the District or City of North Vancouver. Nominees do not have to be a North Vancouver Chamber member.
Best Employer Award
Description
The Best Employer Award is presented to a North Vancouver business to recognize their commitment to offering exceptional workplaces for their employees.
Criteria
| Proven track record of providing programs that support the wellbeing of their employees through health & wellness, safety, workplace diversity, and community involvement initiatives |
| Established programs and/or services that support the challenges employees face working in North Vancouver |
| Innovation, growth, and development of new programs and services that meet the changing needs of all employees; |
| Demonstrated leadership and commitment to employee training, development and retention strategies within the organization |
| Deep commitment to making the community of North Vancouver a better place for their employees to live and play. |
Business of the Year Award
Description
The Business of the Year Award will be presented to a North Vancouver business that exemplifies consistent and exceptional achievement from an overall operating perspective,
Criteria
| Proven track record of business sustainability, growth, and sound financial management |
| Differentiated customer service, product and value proposition |
| Established employment leadership standards for staff diversity, development and retention |
| Elevated level of business operations that encompass vision, integrity and civic responsibility |
| Proven milestones, achievements and/or notable recognition in their field of business; |
| Leadership in creating and promoting diversity and inclusion |
| Recognized role as a strong business partner through active involvement in supporting community, charitable and civic organizations. |
Environmental Initiative Award
Description
The Environmental Leadership Award is presented to an exceptional North Vancouver business that exemplifies leadership and commitment to sustainable business practices and initiatives.
Criteria
| Sustained reduction or improved efficiency in waste outputs, energy usage or environmental impact of their operations |
| Projects, programs, processes, systems, technologies or employee engagement to reduce the environmental footprint of your business |
| Growth, development and leadership standards supporting sustainability which provide a role model for others to emulate |
| Demonstrated community leadership in establishing sustainability initiatives or standards that have become linked to the employer's public identity |
| Milestones and measurable accomplishments that demonstrate effective sustainable operations |
Excellence in Equity Award
Description
The Excellence in Equity Award is presented to a North Vancouver business that exemplifies leadership and commitment to equitable practices and initiatives that build an inclusive workplace and community.
Criteria
| Workplace policies and hiring practices that build an equitable, inclusive workplace culture and an environment free from bias and discrimination |
| Workplace practices and activities that support or are developed in consultation with equity-seeking staff, communities or groups |
| A commitment to inclusion by providing equitable access to staff training and leadership development opportunities |
| Promotion of equity, diversity and inclusion in the workplace and/or broader community |
| A commitment to building diversity of talent at all levels within your workforce |
| Evidence of year-over-year progression and achievements in moving your business towards being more diverse and inclusive |
| Evidence of how activities centered on equity and inclusion have contributed to improved business performance and growth |
| Recognized role as a strong business partner through active involvement in supporting community, charitable and civic organizations. |
Innovation Award
Description
The Innovation Award is presented to a North Vancouver business to recognize development and growth through the creation or use of unique technology, products, methods or service.
Criteria
| Use of science and/or technology to create a business that is original or unique |
| Creation of new or existing processes, products or services that enhance their business and/or customer experience |
| High degree of originality, creativity and/or experimentation to design and realize the innovation |
| Commercialization or quantifiable growth within new and/or prevailing markets |
| Extends community support above and beyond their business or professional responsibilities |
Non-Profit of the Year Award (NEW FOR 2024)
Description
The Non-Profit of the Year Award is presented to a non-profit organization, society or charity that exemplifies consistent and exceptional achievement from an overall operating perspective.
Criteria
| Effective and efficient delivery of community programs and/or services to the North Vancouver community that match the stated mandate of the organization; |
| Efficient and creative fund development, including leverage of funding and use of other resources in support of the organizational mandate; |
| Demonstrated innovation and modification of operations, programs and services to adjust to the changing needs of the community; |
| Strong community partnerships that help amplify the impact of community programs and/or services ; |
| Outstanding human resource leadership - including commitment to staff training & development, volunteer engagement & management, workplace diversity & inclusion, and workplace health & safety. |
Service Excellence Award (1-10 Employees)
Description
The Service Excellence Award is presented to a North Vancouver business to recognize their outstanding dedication and achievement to service excellence and customer/guest satisfaction, demonstrated by: Commitment to exceptional service standards that consistently exceed customer/guest expectations; Proficiency in meeting or exceeding the changing needs of customers/guests; Preservation of high service standards through effective staff/team training and development; An exceptional “wow factor” when dealing with customers/guests, partners and stakeholders; Extends community support above and beyond their business or professional responsibilities; A commitment to diversity and inclusion in their service practices.
Criteria
| Commitment to exceptional service standards that consistently exceed customer/guest expectations |
| Proficiency in meeting or exceeding the changing needs of customers/guests |
| Preservation of high service standards through effective staff/team training and development |
| An exceptional “wow factor” when dealing with customers/guests, partners and stakeholders |
| Extends community support above and beyond their business or professional responsibilities |
| A commitment to diversity and inclusion in their service practices |
Service Excellence Award (11+ Employees)
Description
The Service Excellence Award is presented to a North Vancouver business to recognize their outstanding dedication and achievement to service excellence and customer/guest satisfaction, demonstrated by: Commitment to exceptional service standards that consistently exceed customer/guest expectations; Proficiency in meeting or exceeding the changing needs of customers/guests; Preservation of high service standards through effective staff/team training and development; An exceptional “wow factor” when dealing with customers/guests, partners and stakeholders; Extends community support above and beyond their business or professional responsibilities; A commitment to diversity and inclusion in their service practices.
Criteria
| Commitment to exceptional service standards that consistently exceed customer/guest expectations |
| Proficiency in meeting or exceeding the changing needs of customers/guests |
| Preservation of high service standards through effective staff/team training and development |
| An exceptional “wow factor” when dealing with customers/guests, partners and stakeholders |
| Extends community support above and beyond their business or professional responsibilities |
| A commitment to diversity and inclusion in their service practices |
Young Entrepreneur Award
Description
The Young Entrepreneur Award is presented to a North Vancouver business person, under 40 years of age *, who excels in business, exemplifies leadership and exhibits strong entrepreneurial skills, demonstrated by: Exceptional initiative to assume the risk of establishing a new business; Utilization of business skills necessary for long-term success; Progressive growth within new and/or prevailing markets; Dedication and commitment to our community through their interest in leadership, peer mentoring, inclusion and personal achievement; Extends community support above and beyond their business or professional responsibilities. * Before December 31st
Criteria
| Exceptional initiative to assume the risk of establishing a new business |
| Utilization of business skills necessary for long-term success |
| Progressive growth within new and/or prevailing markets |
| Dedication and commitment to our community through their interest in leadership, peer mentoring, inclusion and personal achievement |
| Extends community support above and beyond their business or professional responsibilities |
